Collection of Personal Information
We may also collect Personal Information from you about a third party. For example, you may be able to send an electronic "post card" to a friend, in which case we will need that person's name and e-mail address. Please note that we use such information only for the specified purpose (e.g.,to mail the post card) and we will not contact such third party again unless the third party contacts us.
How We Use Your Information
Our Use of Your Personal Information. When you provide your Personal Information to us, we will use it for the express purpose for which it was collected (e.g., to enter you in a product offer or to send you a sample product). It may also be used for our website or promotion, as well as to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). At any time, however, you may opt out of such contact.
Sharing Personal Information with Third Parties for Marketing Purposes. We will not share your Personal Information with third parties for their marketing purposes without obtaining your prior consent. If you have granted us permission to share your Personal Information with such third party entities, such third parties' use of your Personal Information will be subject to their privacy policies. You should contact those entities directly regarding any communications you may receive from them, including if you later decide that you no longer want that third party to use your Personal Information.
Our Service Providers. At times we may retain third parties to help us operate our business. These Service Providers may have access to your Personal Information for the purpose of performing these services for Synapse but they are not authorized by us to use your Personal Informationin any other way or for any other purpose.
Public Forums. When you contribute to a public area or feature of our website, such as a chat room, blog, message board or other open forum, the information that you submit to these areas or features may be made available to the general public. For this reason, we recommend that you do not use or submit any Personal Information, about yourself or others, on these areas of our website.
Legally Required Disclosures. We will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order, and if we have a good faith belief that such disclosure is reasonably necessary to protect the rights, property or personal safety of Synapse, its customers or the public.
Non-Personally-Identifiable Information We May Collect Online
We may use various technologies to collect non-personal information about your visits online so that we can tailor our sites and products to best suit your interests and needs.
IP Address and Clickstream Data. Our servers collect information about your computer, such as your IP address, the type of Internet browser you are using and the type of computer operating system you are using. Such information may be used to personalize your web site experience, and to evaluate statistics about usage of our websites. Such information may be used anonymously and in the aggregate or may be linked to your Personal Information. Also, our server may record your activities as you navigate to, on and from ourwebsites.
Clear GIFs. We may use pixel tags or other similar tracking technologies in our websites and/or in our communications to collect information about your navigation on our websites, and to enable us to know whether you have visited a Web page or received a message. This information enables us to serve you and your interests better.
Any or all of these activities with respect to website usage information maybe performed on our behalf by our Service Providers.
Third Party Ad Servers
Third Party Linked To Sites
Mobile Message Services
We may make available a service through which you can receive text or other types of messages from Synapse (such as short message service, or SMS, enhanced message service, or EMS, and multimedia message service, or MMS) on your wireless or mobile device ("Mobile Message Service”). If you subscribe to one of our Mobile Message Services, you agree to receive such messages from Synapse at the address you provide for that purpose (unless and until you have elected to opt out of receiving such messages by following the listed instructions).
You understand that your wireless carrier's standard rates apply to these messages, and that you may change your mind at any time. If fees are charged to your wireless account invoice, you agree that we may collect from you and provide your carrier with your applicable payment information in connection therewith.You represent that you are the owner or authorized user of the wireless device you use to sign up for the Mobile Message Service, and that you are authorized to approve the applicable charges.
You acknowledge and agree that the Mobile Message Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Mobile MessageService will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Mobile Message Service. We may also access the content of your account and/or wireless account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints.
Security of Information
We endeavor to keep your sensitive Personal Information secure from unauthorized access, modification and misuse. For example, we have a policy to restrict access to all Personal Information provided to the websites. Nevertheless,due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
You may be able to create an account on our website with a username and password. In some cases, your username may be your e-mail address. If so, you are responsible for maintaining the strict confidentiality of your account password. We recommend that you choose a unique password for your website account and that you do not use any password that you also use for any other accounts which may contain your sensitive information, such as financial accounts or e-mail accounts. You agree to immediately notify Synapse of any unauthorized use of your password or account or any other breach of security. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at CustomerService@synapse.com with the alternative contact information you wish to be used.
Changes to Our Policy
Whom to Contact
If you don't want to be contacted in the future, or would like us to correct or update your Personal Information in our records, please do so by logging into your specific account.
You may also opt out of our promotional e-mails by clicking on an opt-out link within the e-mail you receive, or opt out of one of our Mobile MessageService by texting the applicable "STOP” message to the short code associated with the particular program/service.
Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. Also, if you have granted us permission to share your Personal Information with third party entities for their marketing purposes, you should contact those entities directly regarding any communications you may receive from them.
Synapse will comply with the foregoing requests in accordance with applicable law.
Questions and Suggestions
If you have any questions or suggestions, please contactus:
4480 Erin Drive
Eagan, MN 55122
Synapse Business Phone: 651-209-6609